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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Washington

Pharmacy Weight Loss Washington | GPhC Registration No. 9012511 | Last Updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By accessing our services, you agree to be bound by these terms. If you do not agree, please do not use our services.

1. About Us

Pharmacy Weight Loss Washington is a GPhC-registered online pharmacy clinic (GPhC No. 9012511) based in Washington, UK. We provide online consultations and prescription weight loss treatments in accordance with UK pharmacy law and clinical guidelines. Our services are regulated by the General Pharmaceutical Council.

2. Eligibility

To use our services, you must:

We reserve the right to refuse treatment where we determine it is not clinically appropriate for you. Our clinical team's decision is final for patient safety reasons.

3. Medical Consultations and Prescriptions

All consultations are conducted online via our secure questionnaire platform. Our prescribers review each submission individually. A prescription will only be issued where it is deemed clinically appropriate.

You must provide accurate, complete, and up-to-date information about your health, current medications, and medical history. Providing false or misleading information may result in harm and will void these terms.

Our prescriptions are issued in accordance with UK clinical guidelines. We do not guarantee that a prescription will be issued following your consultation. Prescription decisions are solely at the discretion of our qualified prescribers.

Prescriptions are valid for dispensing through our pharmacy only and cannot be transferred to third-party pharmacies.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards via our secure payment gateway. All transactions are processed in GBP (£).

Prices displayed on our website include VAT where applicable. We reserve the right to amend pricing at any time. Any changes will be communicated clearly before you complete a purchase.

If your consultation results in no prescription being issued, a partial refund may be available for the medication cost, excluding any consultation or service fees. Please see our Cancellations and Refunds section below.

5. Delivery

Once your prescription has been approved and dispensed by our pharmacist, your medication will be dispatched within 1 working day via a tracked delivery service.

Deliveries are made to UK addresses only. We are not responsible for delays caused by courier services, incorrect delivery information provided by you, or circumstances beyond our control.

Medications are dispatched in discreet, tamper-evident packaging to protect your privacy.

6. Cancellations and Refunds

You may cancel your order before it has been reviewed by our prescriber for a full refund. Once a prescription has been issued and dispensed, we are unable to accept returns of prescription medications in line with UK pharmacy regulations.

If your prescription is not approved, the cost of any medication will be refunded. Consultation fees are non-refundable once a clinical review has been completed.

To request a cancellation, please contact us promptly via our website or email. We aim to process all refund requests within 5–10 working days.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services do not replace your regular GP or healthcare provider.

Weight loss medications carry risks and side effects. All treatment decisions are made by qualified prescribers; however, you accept responsibility for monitoring your own health during treatment and for reporting any concerns to us or your GP promptly.

In the event of a medical emergency, call 999 immediately.

8. Privacy and Data

We process your personal and medical data in accordance with the UK GDPR and our Privacy Policy. We aim to respond to all data-related enquiries within 48 hours. Your data is never sold to third parties.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms, please contact Pharmacy Weight Loss Washington via our website. We are committed to resolving any concerns promptly and fairly.