Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Washington | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Washington is a GPhC registered online pharmacy weight loss clinic based in Washington, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the data controller for any personal information you provide to us. Our pharmacy is registered with the General Pharmaceutical Council (GPhC No. 9012511) and operates in compliance with all applicable UK pharmacy and data protection legislation.

2. Data We Collect

To provide safe and effective pharmacy services, we collect the following categories of personal data:

Identity data: Full name, date of birth, and gender
Contact data: Email address, phone number, and delivery address
Health data: Medical history, current medications, weight, BMI, and clinical consultation information
Payment data: Billing information processed securely through our payment provider
Technical data: IP address, browser type, and website usage data collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment through our pharmacist consultation process
To dispense and deliver approved medications safely, typically within 1 working day of pharmacist approval
To communicate with you regarding your order, treatment, or account
To maintain accurate medical and dispensing records as required by law
To process payments securely
To improve our website and services through anonymised analytics
To comply with legal and regulatory obligations as a GPhC registered pharmacy

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and the provision of healthcare (for special category health data).

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how our site is used. Cookies we may use include:

Essential cookies: Required for the website to function correctly, including secure login and checkout processes
Analytics cookies: Help us understand visitor behaviour in an anonymised format so we can improve our services
Preference cookies: Remember your settings and choices for a better experience

You can manage your cookie preferences at any time through your browser settings. Disabling certain cookies may affect website functionality.

5. Third-Party Sharing

We do not sell or rent your personal data. We may share your information with trusted third parties only where necessary, including:

Delivery providers: To fulfil your medication order and arrange dispatch
Payment processors: To handle transactions securely and in accordance with PCI DSS standards
IT and hosting providers: Who support our website and data infrastructure under strict data processing agreements
Regulatory bodies: Such as the GPhC or NHS, where we are legally required to disclose information
Healthcare professionals: Where clinically necessary and in your best interest

All third parties are required to process your data securely and only for the specified purposes.

6. Data Retention

We retain your personal and medical records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. Payment data is retained only as long as necessary for legal and accounting purposes. You may request deletion of non-essential data at any time, subject to our legal obligations.

7. Your Privacy Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also object to or restrict how we process your information, and request that we transfer your data to another provider. To exercise any of these rights, please contact us directly and we will respond promptly.

8. Contact Us

If you have any questions, concerns, or data-related requests, please contact our team. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Washington
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk